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    Petunia™

    Reimagining customer communication for the modern business.

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    Petunia vs a $20/hr office hire

    A Founding Growth Partner plan is $349/mo. A Growth plan is $799/mo. Here's how that stacks up against hiring someone to answer the phone — modeled, with the assumptions shown.

    Comparison table

    FactorPetunia$20/hr office hire
    Monthly cost$349 (Founding) or $799 (Growth)~$3,500+/mo fully loaded (modeled)
    Concurrent calls/textsHandles simultaneous leads1 at a time
    Answers after-hours & weekendsYes — always onOnly if paid overtime
    Sick days / PTO / turnover riskNoneReal cost — coverage gaps + rehiring
    Confirms a booking only after it is realYes — no soft confirmationsDepends on training/discipline

    The math (modeled, not a quote)

    Labeled assumptions below — not live revenue figures. Your numbers will vary.

    Petunia, effective hourly

    ~$0.48–$2/hr

    Founding at $349/mo ÷ 730 always-on calendar hours ≈ $0.48/hr, or ÷ ~173 office-equivalent hours ≈ $2/hr. Growth is $799/mo at the same math.

    Office hire, fully loaded (model)

    ~$3,500+/mo

    $20/hr × ~173 hrs/mo (~$3,460) plus payroll tax, benefits, PTO, and management overhead — a labeled band, not fixed accounting. One person also covers ~40 hrs/week, not 24/7.

    Break-even, modeled

    Founding ($349/mo) pays for itself with roughly one extra system sale or 3–5 extra service calls a month, using illustrative HVAC ticket sizes (service call ~$300–$600; system sale several thousand dollars). Your ticket sizes and close rate set the real number — this is the shape of the math, not a guarantee.

    Straight answers

    Does it actually book the job?
    Petunia only confirms a booking after the appointment is actually created — never a soft “I've got you down” before the calendar slot exists. If booking fails, it says the office will follow up instead of inventing a confirmation.
    Do conversations land in one place?
    Calls, texts, and follow-ups are logged to your Petunia inbox so nothing lives only in one person's head or phone.
    Does it cover nights and weekends?
    Yes — always-on is the baseline, not an upsell. No invented uptime percentage; it's the same line whether it's Tuesday at 2pm or Saturday at 9pm.

    An example week (modeled)

    • Every call answered, including after your last truck rolls in
    • Missed-call follow-up by text and email so the lead does not go cold (rolling out)
    • No live revenue total shown here — that comes from your own dashboard, not a canned demo number

    See the Founding Growth Partner plan

    $349/mo. No credit card required to start a trial.

    See pricing Run the calculator