Petunia Known Limitations (Beta)

[!WARNING] The promotional pricing in this document has expired and must not be honoured or quoted. It dates from the beta and refers to an offer that is no longer sold. Current pricing lives in lib/types/pricing.ts.

What to Tell Customers (Honesty = Trust)

Current Version: Beta 0.9 Last Updated: January 7, 2025

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🚀 What's Live Today

Core Features (Production-Ready)

1. Yelp Integration ✅ Fully functional

   • Connect Yelp Business account
   • View all reviews and messages
   • Respond to reviews
   • Real-time sync
   • Historical data import

2. AI Response Generation ✅ Fully functional

   • Generate professional responses
   • Context-aware replies
   • Brand voice customization
   • Edit before sending
   • Multi-language support

3. Unified Inbox ✅ Fully functional

   • All channels in one place
   • Message threading
   • Search and filters
   • Quick actions
   • Read/unread tracking

4. Multi-Account Management ✅ Fully functional

   • Manage multiple locations
   • Team collaboration
   • Role-based access
   • Portal switching
   • Centralized dashboard

5. Authentication & Onboarding ✅ Fully functional

   • Email/password signup
   • Google OAuth
   • Secure sessions
   • Guided onboarding
   • Fast setup

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🚧 What's Coming Soon

Features In Development

1. Phone Integration 🚧 In Progress

   • RingCentral integration (coming in 2-3 weeks)
   • Call logging and recording
   • SMS capabilities
   • Voicemail transcription

2. Google Business Integration 🚧 In Progress

   • Google My Business reviews (coming in 3-4 weeks)
   • Google Messages
   • Google Posts
   • Q&A management

3. Facebook/Instagram Integration 🚧 Planned

   • Facebook Messages (coming in 4-6 weeks)
   • Instagram Direct Messages
   • Page management
   • Comment responses

4. Advanced Analytics 🚧 Planned

   • Sentiment analysis
   • Response time tracking
   • Performance reports
   • Trend detection
   • Competitive insights

5. Mobile Apps 🚧 Roadmap

   • iOS app (Q2 2025)
   • Android app (Q2 2025)
   • Push notifications
   • Mobile-optimized interface

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⚠️ Known Issues

Minor Issues (Not Blocking)

1. Build Process

   • Issue: Production build has TypeScript errors; development mode works perfectly
   • Impact: None for users; we deploy from development mode
   • Workaround: Using development build for deployments
   • ETA: Fixed in 1 week

2. Some Test Failures

   • Issue: Some test suites failing for upcoming features
   • Impact: None for core features; all failing tests are for features in development
   • Workaround: Core features have comprehensive test coverage
   • ETA: Fixed as features are completed

3. Limited Mobile Optimization

   • Issue: Desktop experience is primary focus; mobile is functional but not optimized
   • Impact: Mobile users can access all features but UI may not be ideal
   • Workaround: Use desktop/laptop for best experience
   • ETA: Full mobile optimization in Q1 2025

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💡 What This Means for You

If You're a Founding Customer

You Get:

• ✅ All core features working today
• ✅ Personal support from founder (Tiago)
• ✅ Lifetime "Founding Customer" discount
• ✅ Input on feature prioritization
• ✅ Early access to new features
• ✅ Beta pricing: $297 for 6 months (normally $894)

You Accept:

• ⚠️ Some features still being built
• ⚠️ Occasional bugs (we fix same-day)
• ⚠️ Helping us test in production
• ⚠️ Providing feedback for improvements
• ⚠️ Being part of the journey

The Trade:

• You save: $597 (67% discount on 6 months)
• We get: Real-world testing and feedback
• We both win: Better product, better price

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🤝 The Founding Customer Promise

If something breaks:

• ✅ We'll fix it same-day (usually within hours)
• ✅ You get direct access to Tiago (founder)
• ✅ Your feedback shapes the product roadmap
• ✅ You're part of the journey, not just a customer

If you're not happy:

• ✅ Full refund, no questions asked
• ✅ Keep access to what you've built
• ✅ No hard feelings
• ✅ We'll help you export your data

Our commitment:

• 🎯 Ship new features every 2 weeks
• 🎯 Respond to support requests within 4 hours
• 🎯 Fix critical bugs within 24 hours
• 🎯 Listen to your feedback and act on it
• 🎯 Build the product YOU need

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Questions?

Contact Tiago (founder) directly:

• Email: support@gardenpatch.xyz
• Support: support@gardenpatch.xyz

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Related Documentation

• Demo-Ready Features - Features safe to demo
• Documentation Index - Complete documentation

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This document is maintained to set honest expectations with customers. Transparency builds trust.